TICO will launch a new study manual for certifications

The Travel Industry Council of Ontario (TICO) says it is improving the education standards program for people aspiring to become travel counselors and supervisors/managers.

Next month, TICO will launch a new digital flipbook study manual for Travel Counselor and Supervisor/Manager certifications. The new manual will have updated content to reflect changes in legislation, as well as a more modern look and feel and user experience.


Effective Monday, February 28, 2022, TICO exams will be based on the newly revised study manual.

“Going forward, TICO will launch new, fully interactive online continuing education and training programs that will place a strong emphasis on student application of the curriculum’s regulatory content,” TICO said in a statement. .

“The enhanced education program will enhance the knowledge of travel professionals as they enter the industry, which in turn will benefit the consumers they guide in their travel purchases,” the statement added.

All students currently enrolled in the TICO Education Standards program have received information on the process of transitioning to the new study manual and exams.

The deadline to take the Travel Counselor and Supervisor/Manager exams using the current study manual is February 27, 2022. After this deadline, students will automatically transition to the new study manual and exams.

If you or your staff are in the process of obtaining travel counselor or supervisor/manager certification, or are planning to start the process, you can find more information at this link.

About Irene J. O'Donnell

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