A leaked memo says Apple will contract out shipping for its self-repair program and use the Apple Support website for manuals.
A leaked internal Apple memo provides more details on where to get the repair manuals and who will provide the parts for Applerecently announced self-service repair program. The program, which was announced last week, will allow users to repair their iPhone 12 or iPhone 13 from next year. Apple also said they would start offering parts for Macs with M1 shortly thereafter. The program is slated to launch next year in the United States, with a wider launch in more countries in 2022.
The program has received praise from repair shops and consumers in general, as Apple is known to serialize specific hardware components and software locking parts. This prevented anyone who was not Apple or an Apple Authorized Service Provider from repairing their own devices. Fortunately, the new program aims to make this easier for those with the technical skills who are ready to repair their own iPhone 12, iPhone 13, or M1 Mac.
According to a leaked internal memo obtained by MacRumors, Apple will offer service manuals through its regular Apple support site. The note also says that an unspecified third party will operate Apple’s online parts store. This makes sense because it would be easier for Apple not to deal with the shipping and receiving of parts to and from customers. MacRumors indicates that Apple has already set up a similar system for Apple Authorized Service Providers. It wouldn’t be surprising if Apple decides to use the same backend system for both programs.
Waiting for the next steps
Apple has been relatively vague on the details of the self-service repair program. So far, Apple says it will focus on iPhone screen, battery and camera repairs with “additional repairs” for iPhone 12, iPhone 13 and M1 Mac come next year. It’s unclear at this time what additional repairs Apple will offer down the line.
It will be interesting to see if older iPhones or Intel Macs will be added to the self-repair program or if these devices will still require professional repair. Of course, there are other devices like Apple Watch, Apple TV, AirPods, and more that Apple didn’t mention in its original announcement. So, these devices will require the user to get professional repair regardless of the new program. Only time will tell if it will just be an iPhone and Apple Silicon Mac program or if Apple really cares about the right to repair and extends it to more devices. Either way, it’s a step in the right direction.
Next: New MacBook Pro: All Expansion Ports & What You Can Connect
Power Girl comes to life in stunning DC Comics cosplay
About the Author