Installing Origin Requires Internet Connection Error on Windows PC

On a Windows 11 or Windows 10 computer, PC gamers can easily fix Origin installation failed with error code 20:2, online connection is currently unavailable – origin error, internal error Origin DirectX setup error, Origin slow download speed, Origin EA update error, Folder does not exist – Origin Error. In this article, we provide the solutions to solve Installing Origin requires an internet connection error you may encounter whenever you try to launch a game or open the Origin client but Origin does not load.

When you encounter this problem, you receive the following full error message;

Unable to connect to the Internet

Installing Origin requires an internet connection, but we were unable to connect to the internet. Please check your connection and try again. You can also download the latest version of Origin here: https://downlcad.dm.cnqin.ccm/criqin/live/QriqinSetup.exe.

Origin install requires internet connection error

If you have met the Installing Origin requires an internet connection error on your Windows 11/10 gaming platform, you can try our recommended solutions below in no particular order and see if that helps fix the problem on your PC.

  1. Run the Internet Connection Troubleshooter
  2. Temporarily disable the antivirus program
  3. Uninstall the VPN client or disable the proxy server (if applicable)
  4. Change Local DNS to Google DNS
  5. Edit network profile
  6. Reset Network
  7. Reinstall Origin
  8. Disable Origin Customer Service and Origin Web Support

Let’s take a look at the description of the process involved regarding each of the listed solutions.

Before proceeding with the solutions below as instructed on the error prompt to check your connection and try again, chances are you are having PC connectivity issues. In this case, you can troubleshoot network and internet connection issues on your device to fix any connectivity issues that might be the culprit here.

1]Run the Internet Connection Troubleshooter

As indicated on the error prompt, the Installing Origin requires an internet connection error on your Windows 11/10 gaming rig could be internet related. This solution requires you to run the Internet Connection Troubleshooter and see if that helps.

AT run internet connection troubleshooter on your windows 11 deviceproceed as follows:

Troubleshooting Internet Connections-11

  • hurry Windows key + I to open the Settings app.
  • Move towards System > Troubleshooting > Other Troubleshooters.
  • Under the Most frequently menu find Internet connections.
  • Click on To run button.
  • Follow the on-screen instructions and apply the recommended fixes.

AT run internet connection troubleshooter on your windows 10 deviceproceed as follows:

Troubleshooting Internet Connections-10

  • hurry Windows key + I to open the Settings app.
  • Go to Update and security.
  • Click it Convenience store tongue.
  • Scroll down and click Internet connections.
  • Click it Run the troubleshooter button.
  • Follow the on-screen instructions and apply the recommended fixes.

2]Temporarily disable the antivirus program

You may be having the problem because your firewall is blocking your connection or your antivirus (especially from third-party vendors) is interfering with Windows and the Origin client. In this case, to resolve this issue, make sure the Origin client is allowed through the Windows Firewall – if you have a dedicated 3rd party firewall installed on your Windows 11/10 system, refer to the manual. instructions. Or, you can disable or uninstall third-party security software.

To disable your antivirus software, locate its icon in the notification area or system tray or the taskbar corner overflow in the lower right corner of the desktop, right-click the icon and choose the option to deactivate or quit the program.

To uninstall third-party antivirus programs from your PC, we recommend using the dedicated AV Removal Tool to remove all files associated with your antivirus program.

3]Uninstall VPN client or disable proxy server (if any)

Disable proxy server

This is a known fix for most connection issues on a Windows PC – it requires you to try uninstalling your VPN software or resetting proxy settings or disabling/removing any proxy server from your computer. A VPN/GPN or proxy can cause server interference issues, but if it’s already disabled, it might be worth trying to connect via VPN to see if that resolves the connection issue.

4]Change local DNS to Google DNS

Change Local DNS to Google DNS

This solution simply requires you to switch to Google’s public DNS. If the DNS settings are corrupted, it can prevent some applications from establishing contact with the Internet – you can reset, release and renew IP, Winsock, Proxy, DNS on your PC and see if that helps. Otherwise, try the next solution.

5]Edit network profile

Edit network profile

This solution requires you to change your network profile (if the option is missing, see Option to change network from public to private missing in Windows 11/10) from public to private or vice-versa and see what works. If the problem persists, try the next solution.

6]Reset Network

Reset Network

You might be experiencing the problem due to slow internet connection, dropped connection, lost or no connection of wireless or wired (Ethernet) network on your Windows 11/10 computer system. In this case, to solve the problem, you can reset the network adapters using the network reset function.

7]Reinstall the Origin client

This solution requires you to uninstall the Origin app (preferably, use a third-party software uninstaller), clear the contents of the Origin client’s AppData folder, restart the PC, then download and reinstall the latest version of the Origin client on your Windows 11/10 pc.

To clear/delete the contents of the Origin client’s AppData folder, follow these steps:

  • hurry Windows key + R to invoke the Run dialog box.
  • In the Run dialog, type the environment variable below and press Enter.
%appdata%
  • In the location, find (you may need to show hidden files/folders) the Origin folder.
  • Right-click on the folder and select To delete. Confirm any additional prompts.

If installing the latest version of Origin did not resolve the problem, you should uninstall the current version of Origin, then download the older version of Origin from origin.en.uptodown.com and install it on your system. After installation, download OriginThinSetup from the German Origin store at origin.com/deu/de-de/store/download or visit your country’s Origin store, download the installer and run the OriginThinSetup.exe to install on your device.

Try the following solution if the issue in view is still not resolved.

8]Disable Origin Customer Service and Origin Web Support

Disable Origin Customer Service and Origin Web Support

This solution follows in case solution 7]above did not resolve the issue at hand. This solution requires you to disable Origin Client Service and Origin Web Helper Service in the Services console on your Windows 11/10 PC.

Proceed as follows:

  • hurry Windows key + R to invoke the Run dialog box.
  • In the Run dialog box, type services.msc and press Enter to open Services.
  • In the Services window, scroll down and locate the Original customer service.
  • Double-click the entry to edit its properties.
  • In the properties window, click the drop-down menu on the Start type and select Disabled.
  • Click on Apply > Okay to save changes.
  • Repeat the process for Original web support service.
  • Restart the computer.

I hope this post helps you!

Similar item: Unable to connect to EA servers; You have lost connection to EA servers

Why doesn’t Origin connect to the internet?

If Origin isn’t connecting to the internet on your Windows 11/10 device, try the following suggestions:

Can you play Origin games without internet?

Now you can play your favorite Origin games without needing to connect to the internet. To do this, simply launch the Origin client and enter your EA username and password. Then download the games you want to play offline – if you haven’t already. Finally, open the Origin menu and select Sign out.

About Irene J. O'Donnell

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